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facpluto's profile

New Member

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1 Message

Thursday, May 26th, 2022 6:24 PM

can we see two service accounts on one smarthome manager app on same phone

can we see two service accounts on one smarthome manager app on same phone.

I have two service address with AT&T Itnernet.

Currently the smart home manager app only shows one account, I dont see how to add another account into the apps.

any suggestions,

thanks

Fpluto

Community Support

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232.7K Messages

2 years ago

Being able to manage 2 separate accounts on the same app would be very convenient, @facpluto

 

Since the two service addresses fall under different accounts, the only way to view both accounts on the Smart Home Manager app would be to sign out of one account and log in to the other one. 

 

If you have any other questions, feel free to ask! Thank you for contacting AT&T Community Forums. 

 

Raiden, AT&T Community Specialist 

New Member

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1 Message

1 year ago

I have 2 separate accounts with different addresses but they are under the same My AT&T Account.  The one account I just got set up. I went to My Home Manager and entered the account number to sign up the new account and it says its under the ID of the Account I've had for a while. I had and I entered the Account Number of the Account I've had for a while and it's showing the ID the same as the New Account.  I don't know how to change the ID of the New one or disconnect it from the ID of the older account so I can set My Home Manger for the new account.

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