New Member
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1 Message
Bill increased by $20
My AT&T internet bill rose by $20 for no reason. It says there are monthly charges that caused this change, but I have no idea why it happened. Background: I just got my AT&T internet about a year ago. Any ideas about this increase? Any help is appreciated, thanks.
skeeterintexas
ACE - Expert
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24.6K Messages
2 months ago
There was a price increase (annual) of $5 on everyone's internet.
Most likely the other increase was from a discount you got for 12 months and has now expired. A deep dive into this recent bill and an older bill should give you some insight.
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my thoughts
Employee
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20.1K Messages
2 months ago
What speed tier subscribed to?
For internet 75 or lower there is a 1T data, if exceed the cap the overage charges are $10/50G up to $100 per month.
If this is the issue and expect continued high usage charges can subscribe to unlimited for extra $30 per month instead of potentially higher charges of $40 to $100 per month.
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skeeterintexas
ACE - Expert
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24.6K Messages
2 months ago
If customers would just do a line-by-line comparison, they could figure out where and why an increase happened.
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