New Member
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2 Messages
AT&T Risk Management
Hello,
I have been trying to reach AT&T Risk Management for over over a month to raise a claim 1-844-859-3269. I have left many voicemails with no response at all.
How else can I file a claim for damage as no one appears to be monitoring the toll free number.
I look forward to hearing from you.
Thank you!
Accepted Solution
Official Solution
ATTHelp
Community Support
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225.6K Messages
10 months ago
We can point you in the right direction to begin the process of filing a property damage claim, Elvr23.
As skeeterintexas stated, you'll have to call 800-288-2020 and let any agent know that you’d like to open a new claim against AT&T. They will ask you a series of questions related to the incident and provide you a submitted claim number once the claim is submitted.
For more information, visit our article that covers property claims for damages. If you need help with anything else, just let us know.
Thank you for visiting the AT&T Community Forums.
Aminah, AT&T Community Specialist
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skeeterintexas
ACE - Expert
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26.8K Messages
10 months ago
The latest protocol is to call the CS number 1-800-288-2020 to initiate a claim.
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Elvr23
New Member
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2 Messages
10 months ago
Unfortunately this number is not correct for internet installation damage :(
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vbnannyg
Contributor
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5 Messages
10 months ago
This is just a FYI not totally related to your question but partially. I tried to file a complaint against AT$T once, that’s all it took.
When you file a complaint against AT$T, do you happen to know where your complaint goes to complain against AT$T?… to AT$T. Now how redundant is that? As I said, I only checked into it one time.
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