
New Member
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1 Message
AT&T missing multiple appointments
Hello,
We have had multiple appointments scheduled and no call no show. Original 5/18/23 (no call no show), Second 5/22/23, no call no show, Third 5/30/23, no call no show, Fourth 6/5/23, no call, no show. Now I have an appointment for 6/7/23. Have have zero confidence they will show. This is new fiber for a business move. AT&T shows that the address is available for installation. I had been communicating with two different reps via email asking about status. Both have stopped communicating with me. Funny thing is AT&T is already in our building. I have asked for the local contact, but the reps will not provide. If they would call and give an update, that would help. I have to call and ask.

ATTHelp
Community Support
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221.6K Messages
4 months ago
Hi @rsmith22,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).
Emanual
AT&T Business Social Media
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