Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
rsmith22's profile

New Member

 • 

1 Message

Tuesday, June 6th, 2023 7:13 PM

AT&T missing multiple appointments

Hello,

We have had multiple appointments scheduled and no call no show.  Original 5/18/23 (no call no show), Second 5/22/23, no call no show, Third 5/30/23, no call no show, Fourth 6/5/23, no call, no show.  Now I have an appointment for 6/7/23.  Have have zero confidence they will show. This is new fiber for a business move.  AT&T shows that the address is available for installation.  I had been communicating with two different reps via email asking about status.  Both have stopped communicating with me. Funny thing is AT&T is already in our building.  I have asked for the local contact, but the reps will not provide.  If they would call and give an update, that would help.  I have to call and ask.  

Community Support

 • 

221.6K Messages

4 months ago

Hi @rsmith22,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Emanual
AT&T Business Social Media

Not finding what you're looking for?