TH4503's profile



1 Message

Tue, Mar 5, 2019 5:32 PM


AT&T Destroyed my Lawn

AT&T installed for my neighbor a couple of weeks ago. The box was raised in my front yard destroying my lawn. When I called their 800 number, a case was generated and a week later nothing happened. I called several more times and when I finally got a hold of someone, they sent someone to fix it, but the lawn was not returned to how it was. Basically, they just put mud in my beautiful new front yard and muddied the whole sidewalk. It looks ugly and I am so disappointed that I feel like not using any of AT&T services ever again.


Community Support


200.7K Messages

4 y مضت

Hi There @TH4503

We understand that your lawn was damaged due to installation of some equipment in your front yard.  We can help restore your lawn to its former glory.


You can contact our Buried Wire Team at 1.800.924.9420. They are team that can help.


Matthew, AT&T Community Specialist


ACE - Master


16.5K Messages

2 m مضت

This topic is over 3 years old and things change. If you have a case number keep bugging them. You say you've called "them" them who and what number are you using? AT&T property damage claims, closing this topic to further posting. 

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.