AT&T customer service and outage issues

Hey Mbrooks1219,

You have some wise words, but if you live in San Diego you are caught between an even crappier rock and a similarly apathetic hard place. AT&T knows they don’t have to care. Look at their stock go up. AT&T Internet down during Christmas and they are still profiting and paying other countries to answer their calls and deal with their dirty laundry. I feel bad for those in places their stuck in doors or require telework to survive and pay for this abysmal service.

Have a Happy New Year!

I wouldn't use AT&T as provider. 

If you wouldn't use AT&T as a provider, how is it that you're blaming AT&T for your Internet being down for 4 days?

I'm using AT&T provider now but due to this dramatic issues of no internet for 4 days I'm switching to spectrum now. 

I'm sure Spectrum never goes down.

I'm sure Spectrum never goes down.

If Spectrum never went down, I might not be on AT&T now. 

LOL. They might want to read some of the posts on the Spectrum sub Reddit, similar complaints related to the recent extreme weather