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jhirfiberforum's profile

New Member

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4 Messages

Friday, June 24th, 2022 4:40 AM

When will I be able to order fiber? It's available 3 houses away from me on ATT

I'm so frustrated. FCC Broadband lists my address as having ATT fiber available. But not my house apparently. If I walk 2 houses south from my front door, to the next small crossstreet, and put the address of the second house on that side street from the corner, it says ATT fiber is available. It's preposterous. 4 houses away! I can see their fiber line into the house. I've been asking for 2 years. I'm right next to a 10 town home HOA where probably everyone would love to have ATT fiber. 

Please do something. I'm in Lomita CA 90717 on Pennsylvania Ave

Juniper

ACE - Expert

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30.5K Messages

7 months ago

Unfortunately, the reality is not everyone will get fiber. And you may be right next door, or in your case close to, those that can. AT&T's fiber rollout plan is not public and agents you speak with don't know it either.

If homes directly on both sides of you, on the same side of the street, have fiber then likely there is a database error. You would call AT&T and request an address validation in that case. As there is possibly some listing confusion between Street (St) and Place (Pl), you may still want to request that validation in case there is mismatch (ether for current availability, or even future).

Be prepared that an address validation can take weeks as they fit in any physical checking amongst all the required work for the techs. And it can still be years (if ever) for fiber to reach you. In the end you just might have to continue with what you have or look into another company (if one services the area).

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