Upgrade to higher speed not working.
I have been dealing with Support for the past 8 days.
Switching to Internet 1000 to Internet 2000.
I have talked and chatted with at least 9 different individuals that all promise that my speed will be switched.
Called support today and after 50 of phone conversation, I am been told that Internet 2000 is not available in my area!
Called 2 hours later and got a new Support agent telling me that she is switching me and will be available in a couple of hours.
Well still waiting for my speed to past 950 mbps on the supposed Internet 2000 still.