Earbuds, cases, wireless speakers, and the latest devices. We've got the season's hottest gifts!
Get superfast AT&T Fiber internet
N

New Member

 • 

6 Messages

Thu, Jan 28, 2021 12:35 AM

Rural area no available internet

Neighbors down the road have AT&T fiber internet with unlimited data and 5g but no available services at my residence. Representatives say there are no available ports to add new services to the area. Kids need to do virtual school and cant get enough data or reliable services through satellite or fixed internet. I have tried the hotspot option but with 2 kids in school it is still not enough. I would learn to accept the idea of no internet if 4 minutes down the road didnt have it either. Any advice out there?

dave006

Scholar

 • 

3.3K Messages

2 years ago

Sounds like you have aerial service and the last Fiber terminal is full. No service unless one of the existing customers drops service. 

Have you checked on the Starlink beta?

https://www.starlink.com/

Have you considered moving? Not an attempt to be funny just realistic in today's connected world.

Dave

New Member

 • 

6 Messages

2 years ago

I just moved here, first time home buyer! Def a fail on my part.  I probably wouldn't have purchased this property knowing what I do know :(

JefferMC

ACE - Expert

 • 

30.3K Messages

2 years ago

4 minutes at 30 miles an hour is two miles.  Two miles is a huge distance for VDSL2 and ADSL2+; if the closest VRAD (for VDSL2) were 2 miles away, you're completely out of range.  If the nearest DSLAM (for ADSL2+) were 2 miles away, you'd be at the edge of getting 18 Mbps as a bonded pair.  

I second the Starlink idea.  Apparently I live too far south for consideration thus far.

my thoughts

Employee

 • 

19.7K Messages

2 years ago

No available ports to add services... rural setting... this is a likely a LEGACY DSL area that no longer accepts new accounts as the company prepares to turn these CO platforms off in the near future.  Legacy DSL is best speed of 6M, 150G data cap with $10/50G overages charges up to $200 a month. No unlimited option available. 

These areas will be wireless internet from cell tower, about 20% of all addresses within ATT 21 state footprint is within this group. For a small percentage of this group a total of 1.1 million addresses within select areas of 18 states will have ATT Fixed Wireless option with a higher data cap than legacy DSL and faster speeds. The majority option will be ATT HOMEBASE aka HOTSPOT... lower data cap with similar speeds of fixed wireless. Both coming from cell tower, using different band frequency. 

4 minutes down the road in a rural setting is around 2 to 3 miles away... you know where you need to consider moving to. People move all the time for different reasons, in this decade with COVID the internet is one of those reasons.  Wonder why the house was for sale?

https://blog.unpakt.com/top-9-reasons-why-people-move-to-a-new-home/

https://www.familyhandyman.com/list/20-reasons-why-it-might-be-time-for-you-to-move/

browndk26

ACE - Professor

 • 

4.9K Messages

2 years ago

Are you sure they have fiber internet? 

Put their address here and see what’s available. Put yours in too. Just to see what it says. 

https://www.att.com/shop/unified/availability.html

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.