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New Member


1 Message

Tuesday, November 2nd, 2021 2:53 PM


Reward card hasn’t arrived after 6 weeks

Hi I signed up for AT&T fiber in mid September and it included $250 gift cards. Now it’s November and I haven’t received my reward card yet. What number do I call to get information on that issue?

Former Employee


32.9K Messages

2 years ago

Rewards cards can be claimed here

Reward Center Help Desk at 800-288-9983 or chat with them online.

ACE - Guru


9.9K Messages

2 years ago

@JohnG1140   I've removed your post.  I understand you are extremely unhappy with the rewards situation but you can't post things like that. 

And before you ask, I'm just another customer like you who happens to enjoy helping people.  I volunteer, not paid, never an AT&T employee.

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