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cluelessinsd's profile

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Tuesday, November 15th, 2022 1:25 AM

Not getting the promised rewards cards for AT&T fiber signup

Had trouble signing up online, as the system had trouble with the credit authorization. Called AT&T and signed up, and was assured that the same rewards ($150 reward card for signing up, $50 for immediate online signup, plus $75 for the ACTNOW promo) would be obtained by calling them 4-6 weeks after starting service. I have screenshots showing these rewards. Called now, and they claim they can't see any promos.

Is this some kind of scam by AT&T?

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