Gift Card Fraud?
Did AT&T promise you a gift card and never send it? Or later tell you that you weren't entitled to it, even though you complied with the requirements to get the gift card? You are not alone. Here's what you need to do now:
1.) File a complaint with the Better Business Bureau; they will confront AT&T about the issue. You can also post to their site and let others know about your experience.
2.) File a complaint with your State Attorney General's office. They will have a Consumer Protection unit .
3.) File a complaint with your state's Agriculture, Trade and Consumer Protection Unit, if there is a separate entity for that.
4.) Go on social media (such as Facebook, Twitter, Nextdoor, etc.) and let your friends and neighbors know about your experience. Warn them about the deceptive business practices of AT&T. They deserve to know!
5.) If your local TV station investigates consumer fraud, let them know about your experience! They may do a story on AT&T's fraudulent business practices.
6.) File a claim in Small Claims Court in your locality. Some states have statutes that penalize fraudulent business practices. You may be able to collect the amount of the gift card, fees and costs, and perhaps a penalty if your state's laws permit this.
AT&T is banking on the idea that no one is going to bother spending any time or money pursuing such small amounts, and that's how they get away with defrauding customers! You aren't going to get any help on this site--just company hacks that blame you for not getting the gift card.