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KingScorpius's profile

New Member

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1 Message

Thu, May 26, 2022 5:12 AM

Fiber internet

I live in an area where fiber is all around me, less than half a mile away. When will I get fiber. I've been waiting for years to ditch spectrum.

https://go.usa.gov/xJCSw

ATTHelp

Community Support

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203.8K Messages

6 months ago

We're here to answer your service availability questions, @KingScorpius!

 

There are many factors that go into why AT&T Fiber is not available for you such as: 

  1. Distance – AT&T Internet is a distance-dependent service. If you are too far away from the equipment, certain services may not be available. This means your neighbor may have service but your home cannot.  
  2. Equipment is not available – To get service, AT&T Internet equipment has to be in the area. In some instances, it isn't. As above, this could mean a neighbor may have it but service was not expanded to your home. We do not have information if or when it will be.
  3. The area is not built for AT&T Internet/ Fiber – some areas are not internet ready. The Community team does not have information if or when it will be since installation is factor dependent as mentioned at the top of the page. Distance and equipment can also play a factor in instances like this.
  4. Another competitor services the area - This happens from time to time but it does not mean all services are not available to you. Check out other internet options below!
  5. For some internet services, what is offered during the point of sale is an estimate. Most of the time, what is offered will be installed. To determine if service is available, our techs will perform tests beforehand and let you know of any issues. 

However, we are continually expanding our fiber footprint to more households every day. If you’d like to check if service is available to you now or to sign up for a notification if it does become available in the future, please visit att.com/NotifyMe. We will send you a notification via your preferred method as soon as AT&T Fiber becomes available to you.

 

Let us know if you have any other questions!

 

CalebP, AT&T Communty Specialist 

(edited)

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