AT&T related help: AT&T Internet support
AT&T website says fiber is not available at my address, but it's available at other houses on my road
AT&T recently installed fiber cable down the highway on which I live. I've been checking my address to see if it's available, but it's always said not available, the only thing I could get is fixed wireless (which is what I currently have). There's no option to order fiber. But a couple of weeks ago, I decided to check to see if the houses on either side of mine are eligible for fiber, and they are eligible. The one to my right is about a mile down the road, and the driveway to the one to the left is only about 250 feet away. Other houses farther away on the same highway are all eligible, but mine is still not. I contacted AT&T support about this to see if there was a mistake and somehow my house got skipped when inputting eligible houses, and they said that they would put in a ticket to update it, and it would take 5-7 days and I would be contacted when it is complete. This was 11 days ago and I've heard nothing. What should I do? I really would benefit from having fiber at my residence, and I don't see any reason why my house would be ineligible.