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Dwatson08's profile

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Monday, October 17th, 2022 9:54 PM

ATT Fiber

I had an ATT technician verify that I have Fiber available at my address but the computer system is not showing it. Customer service is unable to override.  Who do I speak with to get this corrected? 

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my thoughts

Employee

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19.9K Messages

4 months ago

You call and request an address Validation case be opened, given a case number with response in 3 to 5 weeks. If found by engineering to have service records updated will then be able to order service.

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