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Endya's profile

New Member

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1 Message

Tuesday, November 8th, 2022 6:21 AM

AT&T fiber internet

So I just ordered the AT&T fiber service. It stated it would send me an install date or something of that nature and then 1-2 days after that I’d receive the equipment. I haven’t even received an email of the order or a confirmation number. I have a wireless account with AT&T as well but I can’t even see it on there because I don’t have an account number for my interest service 

ATTHelp

Community Support

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207.4K Messages

3 months ago

Hey there @Endya. We're happy to hear that you want our Fiber service, and would be happy to help check the status of service install.

 

In order for us to further help check the status, we'll need to meet you in a DM and gather some information to take a closer look for you. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums).

 
We look forward to hearing from you. 
 
Robert, AT&T Community Specialist
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