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J

New Member

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4 Messages

Monday, April 27th, 2020 2:56 PM

AT&T Fiber Connection to Community

So I tried the phone route and got transferred to multiple departments and ultimately got transferred to Xfinity Billing, lol.

I represent a HOA of 109 homes and I have a Group Initiative signed with 35 homeowners that are ready to switch from Spectrum to AT&T within the next month.

Who do I contact and where do I start to get the site survey for this community and create a good enough business case for you guys. Neighboring community less than 500 feet away from our community has fiber.

Service Zipcode: 78613, Austin TX Metro.

Google Plus code: F5RP+WF Cedar Park, Texas (just paste that into maps.google.com)

Accepted Solution

Official Solution

Former Employee

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32.9K Messages

4 years ago

Since you're representing your community we encourage you visit att.com/multifamily-property to begin the evaluation

New Member

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4 Messages

@Constructive Thank you, I have applied.

New Member

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4 Messages

@Constructive is there a phone number for this department? No one has responded yet.

Former Employee

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32.9K Messages

i dont beleive so but even if they approved it today it will be serveral months to a year before services are in place

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.

New Member

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4 Messages

50 households are ready to switch, people are itching to jump spectrum.

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