New Member
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2 Messages
AT&T Fiber Availability
Hello,
I have a question about AT&T Fiber availability. I have a home that was built in 2003. Every home surrounding my home has AT&T Fiber available to them, except for mine. When I put my address into the Check Availability search for fiber, my address comes back as not available. But literally, every house surrounding my home has AT&T Fiber available to them. There is an AT&T Fiber service box in my front yard, but I do not have availability.
Can someone please provide me an explanation as to why this occurs.
skeeterintexas
ACE - Expert
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26.8K Messages
5 months ago
Do the homes on either side of you have fiber?
Not around you, not across the street, not behind you but right next door.
(edited)
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ATTHelp
Community Support
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225.6K Messages
5 months ago
Hi there, @Apricot4938! We want to help check on Fiber availability for your home.
So that we can check our internal systems for more information, we'll need to speak privately. Check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly. Once we're there, we can continue this via chat or via phone if you'd like.
We look forward to speaking with you!
Lacey, AT&T Community Specialist
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Apricot4938
New Member
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2 Messages
5 months ago
Yes, the homes immediately adjacent to me all have fiber.
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