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Samhickman1's profile

New Member

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3 Messages

Tue, Sep 6, 2022 4:59 PM

Att fiber availability question

I live in baton rouge 70818 and there's a att box that was installed in my back yard a year ago. The guys said it was for fiber internet when putting it in. Also I've had several att reps knock on my door trying to sale it to me. I'm a current cox giga blast customer and finally wanted to switch to att fiber. When I called I was told it's not available in my area? Is the box in my yard that says att fiber not connected or something. Because when I mentioned it to the phone rep at att they show no record of it . I even snap a picture and send it to a agent via chat was told someone would get back to me but no one ever has. Would love to get the faster speeds and get some use out of the radom seemly useless att big blue box in my yard.

tonydi

ACE - Guru

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8.5K Messages

3 months ago

Post a current picture of the box.

What do you show for AT&T Internet services when you input your address here?  What do you get when you check neighbors' addresses on either side of you on the same side of the street?

New Member

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3 Messages

3 months ago

These are the 3:boxes in my yard with att on them

New Member

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3 Messages

3 months ago

third one
tonydi

ACE - Guru

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8.5K Messages

3 months ago

Yeah, those aren't residential fiber boxes.  Hopefully one of our great regulars will be along to tell us exactly what they contain.

ATTHelp

Community Support

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204.1K Messages

3 months ago

We're happy to help you get notified when Fiber is available to you, @Samhickman1!

 

We're constantly expanding our Fiber footprint to more households every day. If you’d like to check if service is available to you now or to sign up for a notification if it does become available in the future, please visit att.com/NotifyMe. We'll send you a notification via your preferred method as soon as AT&T Fiber becomes available to you.

 

In addition to that, we recommend filling out this form so that we can research your address for service availability.

 

Please feel free to reach back out if you need help in the future. Thank you for contacting the AT&T Community Forums!

 

Lacey, AT&T Community Specialist

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