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armageddon09's profile

Contributor

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1 Message

Tuesday, June 25th, 2019 9:55 PM

AT&T door to door question

Yesteday, I was visited by a door-to-door salesperson selling AT&T fiber connection. I was interested to sign up, so they provided me with an iPAD to sign up. It asked for my SSN and DoB which I provided. Shortly afterwards, I received emails from AT&T about my order and ATT account. One of the emails had a dealer name Smart Circle D2D. I am wondering if SSN and DoB are usually asked for by ATT for new orders? Does getting emails from ATT mean that the salesperson was legit?

 

Also I have a Dealer Code and an Office ID in the order receipt they gave me. Can someone from AT&T check if these are legit?

 

Thanks

Community Support

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232.1K Messages

5 years ago

Hello @armageddon09,

 To fully assist with this issue further, we will need to look over your account in more detail.

I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the Forums Inbox. Locate the PM from ATTCares and reply to my message with your specific account details.

I look forward to your response and the opportunity to help you!

Charles, AT&T Community Specialist

 

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