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jhixson1096's profile

New Member

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3 Messages

Wednesday, June 1st, 2022 5:23 PM

Anyone else get screwed over with the 300 reward cards?

I signed up for att fiber through a flyer I received in the mail stating I would get 300 in rewards for doing so.  I ordered over the phone and the representative confirmed this.  Months later when inquiring about the cards I never got I was told I would not be getting this reward.  Very frustrated with att and most likely will restart my service with spectrum.  I guess it’s my own fault for not keeping the flyer for proof.  

Constructive

Former Employee

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30.7K Messages

10 months ago

did you claim your rewards in the rewards center?

Rewards cards can be claimed here

https://rewardcenter.att.com/

Reward Center Help Desk at 800-288-9983 or chat with them online.

New Member

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3 Messages

10 months ago

They told me over the phone when I ordered service they would be sending me emails with information on claiming rewards.  Never got those emails

JohnG1140

New Member

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20 Messages

8 months ago

I was promised a $50 gift card by upgrading to fiber by June 30, 2022. I did so, but now they tell me I am not eligible for the reward because it was not "authorized."

This is a deceptive business practice. I am going to write to the Wisconsin Attorney General to see if their consumer protection unit will handle this case. Prosecute to the full extent of the law!

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