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Setting up gateway, S/N not found
Trying to set up the gateway BGW210 for ATT internet but when I go to the app to set it up, it tells me the serial code and qr code are not found. Help!! Cannot get in touch with customer service to resolve.
2 months ago
Let's get your gateway set up, @JacobToler! We're here to help with all your set up needs.
If the serial number and QR code on the gateway are not working, we will need to move this conversation into a direct message. It's possible we may need to get another BGW210 out to you. be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon.
We look forward to speaking with you!
CalebP, AT&T Community Specialist