Report Infrastructure issue, digital cable from ground exposed to hazards, not in protective conduit.
This was reported to Entergy of Louisiana who then reported it to AT&T infrastructure who then made repairs which made everything worse off than if they never did anything. The guide cable is not secure, the underground cable is not protected at ground level up the pole as code requires. The guard that was once on the cable has been removed by the infrastructure repair people. Homeowner tied it to the guideline to point out the fact the cable is unprotected from lawn maintenance equipment. (Not that anyone cuts weeds around poles but occasionally things happen.)
The pole is also been required by property owners to be removed since it was broken and out of service since 2010 as a result of high winds from hurricane Gustav. Pictures are for your infrastructure time.
Bring a shovel, should take a few hours to move the cable to the pole that your equipment is on and then you can protect the cable with conduit. After that we can get rid of one eye sore and constant memory of 14 days without power.
Pictures of damaged pole alongside of new pole which you can see AT&T moved their junction but the cable from above line to underground is still alongside the old pole that is to be removed after 11 years only if AT&T mores the unprotected cable.
I have contacted enough people on this topic, next step is to actually ask the forum members for their experience with getting infrastructure projects completed and to electrical code.
Hope you all have magic numbers and maybe a professional that works in the Louisiana area.
Thanks for your time in advance.
2 years ago
If there’s power on the pole then power owns the pole
2 years ago
Thank you @dave006 !!!
Took about 5 minutes to submit the repair ticket to have someone visit the site next week. It was your tip that made reporting an exposed wire / unburied cable for a non AT&T customer easy.
2 years ago
Thank you for the helpful information, @dave006!
Just as he mentioned, and I see you already took his advice, that is the way to file tickets to have lines buried.
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CalebP, AT&T Community Specialist