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JIB's profile

New Member

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2 Messages

Wednesday, August 3rd, 2022 2:32 PM

Property Damage from fiber install

Recent fiber installation at my house left my yard destroyed and a drain pipe crushed. I called 1-800-924-9420 (buried wire) and was advised that since I am not a customer, it would be 30-60 days for a contact back and no confirmation or email provided. I then called 1-855-365-4976 and was given a form to fill out, but it will only cover the drain pipe. Is this really the process?

Accepted Solution

Official Solution

Expert

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19.1K Messages

2 years ago

See the following link for damage claims the process has changed. 

New Member

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2 Messages

2 years ago

Thank you. Is this the same Provo that others users have had to follow? 

Expert

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19.1K Messages

2 years ago

Don't know what others have used recently, like I said the process changed and the new information is in the link provided. 

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