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wdwrth's profile

2 Messages

Sunday, September 24th, 2023 6:07 PM

Private Dirt Road

A temp cable has been placed in the ditch for future burial  from the corner of Novatan Road N and Hidden Place to a pole marked 11385 (around 600) ft..   Hidden Place is a private road and requires regular Maintenance (grading and ditch work). Why can't this cable be ran over head like other cables  serving other persons living on Hidden Place?

Accepted Solution

ACE - Professor


5.6K Messages

2 months ago

Nobody here can answer that question. We are all customers. Call your local public works department or city hall for them to investigate. 

Former Employee


21.5K Messages

2 months ago

Is the initial location the temp cable coming from underground or overhead?

In other words is the wiring going from a pole, down the pole, in the ditch to another pole?

As you mention going to the pole instead of to a home… I suspect this is underground wiring on the main road and going to the pole will allow line up the pole and to the intended service down the private drive.

2 Messages

2 months ago

Its coming down tha pole then up the ditch to a connector box on another pole

Community Support


225K Messages

2 months ago

We understand you, and glad to assist with the exposed wires @wdwrth!


We have a dedicated line to report unburied cables, exposed wires, or downed lines, so please contact our support team at 800.288.2020. They are available from Monday through Friday, 8:00 a.m. to 7:00 p.m. Saturday & Sunday, 8:00 a.m. to 6:00 p.m.


Let us know how it goes!


FionaA, AT&T Community Forum Specialist

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