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Ashyacomes's profile



1 Message

Saturday, October 21st, 2017 2:29 PM

New development service

We have a new development where the residents just took over the HOA that had been in forclosure for years all lots arw sold now. the original developer ran fiber to each home and terminated it up the road at an intersection at the corner of development wondering who we would talk to about options of getting hooked onto fiber as currently we only have dsl available and no cable. I am the HOA president.

Former Employee


22.5K Messages

3 years ago

Recommend starting here...


edit... pics of the terminals would be helpful as well as the box at the intersection....

There are two fiber possibilities....

FTTN is Fiber To The Node with last distance copper... This is VDSL service with best speed of for short distance as bonded pair on newer card of 100/20, as copper length increases the speeds offered decreases to 75/20, 50/10, 25/5, 25/2.

FTTN was the main deployment from 2006 to end of 2015 reaching over 33 million addresses within the then footprint.

The newer fiber deployment is FTTP or Fiber To The Premise (home, FTTH) that has been the main deployment since 2016 having reached 15+ million addresses by end of 2020. FTTP offers speeds of 300, 500 and 1000. 

What is the zip code?

Not all addresses within a zip code will receive direct fiber, but a percentage is being upgraded. 


Community Support


2.7K Messages

3 years ago

Here is some additional information @Ashyacomes.

Our How To Get Internet To Your Home article has information on how to check and how to submit a ticket request and includes other information explaining why service may not be available, yet. 

ChrisZ, AT&T Community Specialist 

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