HELP: Is AT&T calling customers to give free fiber routers or Is this a scam?
Someone called my phone today to say that AT&T would like to replace my router for free, and upgrade me to fiber (something about 300 speed?). They asked me to make an appointment. I said I dont have time right now and asked for a number to call back. Soon after, I got a text about my appointment date that I did not make.
I did not recognize the phone number (it is a local number, not a toll free). I called back to say to cancel the appointment, but got no answer.
Is this a scam? Is AT&T replacing routers for customers for free or is this a scam? The only thing I can think of, is if this is a third party that AT&T legitimately hired, AT&T might charge me for the appointment that I didn't even make and now can't seem to cancel.
The text came from '74431' which some people say is legitimately AT&T, but I know these things can be duped.