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Tuesday, January 25th, 2022 11:07 PM


ATT can you please let me know what type of support or feedback you need to get fiber to Laredo, TX. The only service available from ATT is 10mbps??? Correct, 10.  Thank you

Community Support


221.2K Messages

2 years ago

We're here to help provide you information on when Fiber will be available, kashkasanova!


There can be multiple reasons why Fiber isn't available yet, such as the following:

  1. Distance – AT&T Internet is a distance-dependent service. If you are too far away from the equipment, certain services may not be available. This means your neighbor may have service but your home cannot. 

  2. Equipment is not available – To get service, AT&T Internet equipment has to be in the area. In some instances, it isn't. We do not have information if or when it will be.

  3. The area is not built for U-verse – some areas are not U-verse ready. The Community team does not have information if or when it will be. Distance and equipment can play a key in instances like this.

  4. Another competitor services there area - This happens from time to time but it does not mean all services are not available to you. Check out other internet options below!

We are still in the process of expanding the network to provide the most coverage to our customers. You can access our Coverage Map where you can check availability at your address. Otherwise, you can fill out an address research request form, and we will notify you when Fiber is available at your location.


If you have any further questions, please let us know. Thank you for being a part of our AT&T Community!


Donovan, AT&T Community Specialist

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