Fiber Availability- Allen, TX 75002
I am new to the community and have a few questions. (Note: I read over 100 posts but gave up that route)
I used to have fiber in Addison TX. I get marketing mail saying I can get fiber (from ATT not third party). BUT when I enter my address into the availability tool, it shows 50mbps internet and doesn’t give me the option to request to be notified when fiber will be available. Continuous loop to the same site that doesn’t show what all these posts say it’s supposed to.
Second, when I bought this house, I entered neighbors addresses into the tool and it said they had fiber. I spoke to elite care team and she said she would put in a work order. But i never got confirmation and when i called back the next rep had no idea what i was talking about. Help?
Lastly, is the only way to find fiber by scoping out the neighborhood and looking for all the various terminals, orange tags, and equipment? Does anyone have a link to find local terminal maps or addresses? Broadbandnow only gives me so much. I saw one post with a survey map showing neighborhood with lot eligibility Y/N. Where can i get that?!
Happy to send my physical address via DM if an ATT EE is willing to help me.
Please & THANK YOU!