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J

New Member

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12 Messages

Wednesday, March 10th, 2021 2:32 AM

Fiber Availability- Allen, TX 75002

I am new to the community and have a few questions.  (Note: I read over 100 posts but gave up that route)

I used to have fiber in Addison TX.  I get marketing mail saying I can get fiber (from ATT not third party). BUT when I enter my address into the availability tool, it shows 50mbps internet and doesn’t give me the option to request to be notified when fiber will be available.  Continuous loop to the same site that doesn’t show what all these posts say it’s supposed to.

Second, when I bought this house, I entered neighbors addresses into the tool and it said they had fiber.  I spoke to elite care team and she said she would put in a work order.  But i never got confirmation and when i called back the next rep had no idea what i was talking about. Help?

Lastly, is the only way to find fiber by scoping out the neighborhood and looking for all the various terminals, orange tags, and equipment? Does anyone have a link to find local terminal maps or addresses?  Broadbandnow only gives me so much.  I saw one post with a survey map showing neighborhood with lot eligibility Y/N. Where can i get that?!

Happy to send my physical address via DM if an ATT EE is willing to help me.

Please & THANK YOU!

Accepted Solution

Official Solution

Former Employee

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22K Messages

3 years ago

Your immediate neighbors to left and right on same side of street qualify for internet 1000?

If yes, need to call and ask for an address validation ticket to be opened... can take several weeks for reply to confirm or deny availability.

Can ask walk the area looking for fiber terminals, aerial or buried.

If neighbors have fiber they should be able to point out where the fiber connection is coming from. 

So apparently this is how the fiber taps are being used for fiber look like  from ATT : ATT

Pedlock BDO-ET Fiber Pedestals for Fiber Terminal Blocks

Notice the round top on a square base on fiber pedestal...

Why is overhead internet 1000 fiber installation impossible in Atlanta zip  code 30327 ? | AT&T Community Forums

fiber handhold ground level...

If none of the three are within 2 to 3 homes of yours, not likely fiber available. Which did you have at old address?

Note that marketing mail may be designed for your zip code, not your address... does your address qualify for ATT Internet 25, 50, 75 or 100? If yes, this is FIBER TO THE NODE (FTTN) that was deployed from 2006 to end of 2015 reaching over 33 million addresses within then footprint. The current FTTP (Fiber To The Premise) has been provided to over 14 million addresses since 2016 with another 2 million being added this year. Together these FTTX provide service to more than 2/3 of all ATT hardwired residential addresses. The other 1/3 is ADSL2+ from Central Office (CO) or Remote Terminal (RT) offering speeds of 18 or less. 

As you state internet 50/10 is an option... BONDED FTTN with a copper loop length after the fiber of 1700 to 2800 feet... over 2800 would be internet 25/5 or 25/2, less than 1700 to 1000 feet is internet 75/20 and less than 1000 feet copper on bonded pair install is internet 100/20. Note that if bonded pair install is not available due to no 2nd fiber/copper port on same K or N... or 2nd binding post at terminal would be internet 50 as best speed even if only 300 feet from the VRAD.

(edited)

New Member

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12 Messages

3 years ago

@my thoughts Can you help?  You seem to know a lot and have helped others as i read through the forum. TY!

Scholar

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3.7K Messages

3 years ago

Second, when I bought this house, I entered neighbors addresses into the tool and it said they had fiber. 

Don't worry about who has fiber you want to focus on the addresses directly on either side of your home. Use this link to check availability of Fiber.

Availability checker...  www.att.com/availability/

Next do you have aerial service or underground service?

Once we know which we can directly you to find the nearest Fiber terminal. You need to be within range of a Fiber terminal and it has an available port.

Dave

New Member

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12 Messages

3 years ago

The house on my left says they have active ATT service.  


The house directly to my right has been unoccupied for years and wouldn’t have internet setup - owner is fixing it up.

The second house to my right (on the corner of my street and the main road) has active ATT service as well.

Aerial or underground? Again, I didn’t scope out the block looking for equipment.  If I knew what to look for I can check it out when the sun is shining tmrw. THANKS!

Scholar

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3.7K Messages

3 years ago

Again you can check for services at any address by using the Availability checker...  www.att.com/availability/

The owner does not need to have active service and the address does not even need to be occupied by an owner or tenant if a rental property.

Aerial or underground? 

Easy answer do you have utility power poles or are all you utilities underground.

Dave

New Member

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12 Messages

3 years ago

Haha! Well then that’s easy - underground

New Member

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12 Messages

3 years ago

Well i guess this answers my question 

https://go.usa.gov/xsVKC

New Member

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12 Messages

3 years ago

photo

Former Employee

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22K Messages

3 years ago

That government report is from 2019...

Best speed from local cable company....

ATT offering FTTN (75/20) and ADSL2+ (18 or less)

https://broadbandnow.com/Texas/Allen?zip=75002

is a more accurate listing showing ATT offers some form of hardwired services to 88.2% of all addresses within the zip code or less than 15% of addresses can receive direct fiber (FTTP) with internet 1000 option.

Frontier (old GTE/Verizon area bought by Frontier several years ago) offers fiber service to 13% of addresses within zip code, this would be Verizon Fios renamed to Frontier service.

some other information about zip code 75002

Internet Access in Allen Texas

The average download speed in Allen is 144.71 Mbps. This is 22.7% faster than the average in Texas and 37.9% faster than the national average.

  • There are 25 internet providers in Allen with 12 of those offering residential service.
  • Allen is the 8th most connected city in Texas ahead of FriscoWylieRichardson, and Mckinney, but behind Plano.
  • Almost 92% of consumers in Texas have access to a wired connection with true broadband speeds faster than 25mbps.
  • The average internet download speed in Texas is 117.93 mbps.
  • In Collin County, approximately 25,000 people do not have access to 25mbps wired broadband.
  • Texas is the 32nd most connected state in the U.S.
  • There are 531 internet providers in all of Texas.
  • Residential fiber service is available to 33% of people living in Allen.
  • Explore internet access for communities within Allen: Lucas and Parker
  • The fastest zip code in Allen for February 2021 is 75013.

New Member

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12 Messages

3 years ago

Im just being petulant about Spectrum bc I got spoiled with ATT Fiber.  Hey, it could be worse than having thousands of ppl begging to be an internet customer with ATT!!!

Mesh router gets me decent signal overall.

Ill wait for the email saying fiber is available.

#firstworldproblems

Thanks sooooo much!!!


(edited)

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