Cut my main water line Charlotte NC
I don’t have or nor did I request AT&T services… recently got off work and picking my kid from daycare and a door tag from AT&T was left on my door that read “While digging in your yard we knicked you water service line” you can call 800-288-2020 to submit a claim” this was unacceptable. I’m beyond livid because this is so unprofessional and didn’t know why they were digging in my yard without my permission. My yard isn’t put back together dirt is all over and there is a visible tunnel where they dug. I have two kids who need to use restroom etc. I’am disgusted on how I was left to do the leg work of calling emailing and filing a claim when that should have been the responsibility of AT&T. I’ve called all day and night and can’t get a hold of anyone to help or even start a claim. Please help me and my family to hold AT&T responsible.