New Member
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5 Messages
Can't reach Risk Management Department re: Property Damage Claim filed in January 2023
I have been on the phone for 2 hours getting bounced from rep to rep. 6 numbers later and still no answer for a property damage claim that was filed on January 11, 2023. I have the claim number, called the above number 3 times today *866-410-7414 and it goes directly to customer service who then redirects me to the above number so it is a endless circle of no answers. super frustrating. Here are the numbers that I have called today.
800-246-8464
844-485-0149
855-499-0149
855-365-4976
866-410-7414
800-246-8464
I am trying to reach the Risk Management Property Damage Department of ATT and the phone system puts me into the customer service que without allowing my call to go through to the department. 3 agents "transferred" me to the Risk Management Department and they all ended up being answered by an ATT service rep. super frustrating day with ATT
knuterotto
New Member
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5 Messages
8 months ago
Update from post above: Local ATT Repair Supervisor called me this morning and showed up at my house this afternoon. I now have a local phone number and a person who will supervise the lawn hole repairs. That is the answer I was hoping for yesterday.
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