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New Member

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2 Messages

Sat, May 8, 2021 7:58 PM

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE. I NEED THIS FIXED NOW. I tried to post in the community forum and there is no category for when you MESS UP!!!!!

Accepted Solution

Official Solution

spoom2

ACE - Master

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17K Messages

2 years ago

Sedgwick handles all property damage claims. 

Accepted Solution

Official Solution

Juniper

ACE - Expert

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30.5K Messages

2 years ago

There is no category because this is a community forum, as in a public forum of other customers, not official support. So 'we' didn't dig a hole or mess up.

They do have a page with info about how to submit a damage claim.

AT&T property claims for damages | AT&T Community Forums (att.com)

New Member

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2 Messages

2 years ago

Does anybody answer these?

sandblaster

ACE - Expert

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61K Messages

2 years ago

Does anybody answer these?

What do you mean, you got two answers. If you mean does anyone from ATT answer, sometimes, but very unlikely they will answer this one since it’s not anything ATTHelp can help with.

Juniper

ACE - Expert

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30.5K Messages

1 year ago

@Rabu 

Yes they got answers 2 months ago. Was there something that doubted this?

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