AT&T Skipped street when installing Fiber

There is not a way to contact construction. At best you can request an address validation if immediate neighbors have it. Here is their support page with more info.

When is AT&T Fiber Going to be Available - Things to know from AT&T | AT&T Community Forums

Thanks @juniper for the quick reply.

There has to be a better way. Surely there is some group that is responsible for these type of oversights. 

@attcustomerservice??

@ATTHelp 

@ATTHelpForums 

@ATTHelpFeedback 

Fiber is installed by contractor, if the work was completed over a year ago... the contractor is gone.

May have been an oversight or planned by engineering group when details were being designed for coverage.

The time to ask was when the contractor was deploying on the other streets. Not to say you will never have it, but the 4 year 14+ million project has been completed. Would need new project announcement with funding to expand fiber if not new construction greenfield.

@my thoughts  would it be possible for the HOA to cover the install cost? If so, how is something like that even contracted / coordinated?

There has to be some logical path forward to remedy the situation.

Doubt the HOA is going to cover the hundreds of thousands of dollars it would cost for a new project. 

@Constructive  Hundreds of thousands of dollars to run a  fiber line a couple hundred feet to tie in? Doubtful.

Ok it’s only part of my job but let us know how it goes 🤦‍♂️

IF residential fiber (1:32 splitter sharing 2.5G fiber line) is not available and wish to order ATT Fiber service with fiber line installed to address...

Will need to order ATT DEDICATED BUSINESS FIBER...

Expect cost to be around $10 per foot from the source (PFP) PLUS multi year contract with SLA for a 1:1 fiber line. Pricing starts at $550 a month for a 10/10 internet connection... internet 100 is around $1080 a month. Other speeds available at other prices.

Note each address on your street would need to do the same...

https://www.business.att.com/products/att-dedicated-internet.html

One-month waiver is awarded in 6th month of service. This offer is available on Ethernet speeds from 10 Mbps through 1 Gbps when a 24 or 36 month contract is signed before December 31, 2020. Select locations within the following states: AL, AR, CA, FL, GA, IL, IN, KS, KY, LA, MI, MO, MS, NC, NV, OH, OK, SC, TN, TX, WI and new AT&T Dedicated Internet customers only.

Special construction and other similar charges may apply.

@my thoughts  thanks for the info !

Sorry took some digging. You can request a neighborhood/MDU evaluation regarding fiber in general. Not a guarantee but might put light back on the situation for them to see why your street was skipped. Have to scroll down to the bottom for the form.

AT&T Internet Service Plans for Multifamily Properties (MDU)