Shop holiday gifts while you still can - Everyone gets our best deals on any smartphone!
Get superfast AT&T Fiber internet
Trovillion89's profile

New Member

 • 

1 Message

Friday, October 28th, 2022 3:59 AM

At&t Fiber Jack Confirmation

As I understand it when the availability search returns a positive result. That does mean that my specific address has at some point already been connected to fiber at some prior point. I have the Self installation kit but I do not seem to be able to locate the ONF port. The purpose of this message is to ensure I am not searching in vain.

[EDITED per Community Guidelines] Mariposa rd Summerland Key FL 33042

Former Employee

 • 

21.5K Messages

1 year ago

If your eligible for a self installation, the address previous had service…

It is possible the previous account holder removed the connection, especially if had a 010 ONT or a 320 with build-in ONT.

What equipment did you receive?

If an apartment/condo did you check the various closets for a white panel, often the connection would be in the panel.

ACE - Guru

 • 

9.9K Messages

1 year ago

@Trovillion89   This is a PUBLIC forum so it would probably be a good idea if you get this note in time to come back and use the Edit option in the 3 dot menu to the right of your post and remove your address.

Not finding what you're looking for?