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usifallan1995's profile

New Member

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11 Messages

Thursday, March 16th, 2023 8:56 AM

AT&T dedicated internet

I bought this internet specifically so I can play on a professional level with little to no lag hince why I’m paying 1,500$ a month. So they install everything the equipment the Vyatta v150, I try to bridge the switch so I can use my own gaming router. Did many test I keep getting bad latency issues and drop connections I get disconnected a lot, I’ve tried contacting customer service to switch me over to unmanaged because maybe that’s causing the issue any ideas? I do waveform bufferbloat test.. download I get 20/35ms and upload sky rockets to 100-120 ms of course after midigated goes down to 4 on the upload and 25ms with the download. Now that being said my friend has coax and gets a 10 and a 2 on the upload. I have another friend with (residential fiber 60-70$ a month) he’s gets 0-0 latency issues and is able to perform flawlessly on COD. Now I need help this is a contract it’s either I cancel and I don’t know who to contact because im not going to pay this much for a scam! When I can just get residential and get better latency!

Former Employee

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22.5K Messages

1 year ago

ATT DEDICATED BUSINESS fiber is a 2 year contract last time I checked....

Community Support

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232.8K Messages

1 year ago

Hi there @usifallan1995,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Dodley
AT&T Business Social Media

New Member

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1 Message

1 year ago

I would love to know what happened with your situation, usifallan1995! Did you end up canceling or did your situation get resolved? We're professional streamers and are seriously considering getting the Dedicated Internet, but not if it isn't going to be any better than residential fiber. People who don't LIVE stream for a living from home don't understand the importance of having a strong throughput signal and little to zero latency with your internet connection, but our AT&T 2GB fiber plan has been absolutely terrible for our at home business. Our fiber connection literally hasn't even beat our coaxial cable internet plan with Spectrum. So hearing your feedback on their Dedicated Internet and for $1500/mo is so helpful! Thank you so kindly!

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