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Saturday, May 6th, 2023 11:34 PM

wifi extender

How do i connect to new installed wifi extender

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Official Solution

Community Support

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231.3K Messages

1 year ago

Hi there, Bcastile. We understand how important it is to get your Wi-Fi Extender set up as soon as possible. Let's get you the help that you need.

 

We recommend that you download the Smart Home Manager app. This step is essential when setting up the Wi-Fi Extender.

 

Once that is done, please follow these next steps:

  1. Sign in and select Network.
  2. Select Home Network Hardware.
  3. Choose Add Extender.
  4. Select your extender model.
  5. Follow the prompts.

 

Afterward, the light will become solid green. If the light is blinking green, here are a few troubleshooting steps that can help:

  1. Place your extender close to your Wi-Fi gateway. 
  2. Press the WPS button on the front of the gateway, then press the WPS button on the extender. The 5GHz and 2.4GHz lights will blink and then turn solid green when they successfully pair. 
  3. Move the Wi-Fi extender to your desired location.

 

Let us know if this worked. If not, we may need to speak in a DM to further assist you.

 

Thank you for contacting AT&T Community Forums!

 

Aaron, AT&T Community Specialist

New Member

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1 Message

10 months ago

How do you connect if it’s not an AT&T WiFi extender? The only options it gives you to connect are AT&T WiFi extender models.

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