AT&T related help: Internet outage FAQ
Tuesday, March 14th, 2023 4:45 PM
9 months ago
Hi there, @Virginia espinoza! Let's get to the bottom of your internet outage.
First, you'll want to check to see if you're in a confirmed outage. If you are, you'll be able to access all the information that we have available.
If there's no outage showing for your area, we recommend following our internet troubleshooting guide.
The most common fix for many internet issues is restarting your Wi-Fi gateway. Here’s what you'll need to do:
If this doesn't help and you're not in a confirmed outage, please let us know. We may need to take a closer look at what's going on from our end.
Lacey, AT&T Community Specialist
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