New Member
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2 Messages
Very Disappointed with AT&T
AT&T was doing work in my subdivision and destroyed my internet connection. I phone them to explain that not only do I work from home, but I also have an ill relative whose medical device relies on the internet.
I was informed by the company that I had to wait 5 days for a service call to assess the problem. This is unacceptable. I'm thinking of transferring to Spectrum.
my thoughts
Former Employee
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21.1K Messages
4 months ago
3 to 5 days is standard wait time for entertainment service which is what ATT internet is…
If need a consistent connection need to have a redundant internet which could be cable, cellular hotspot or satellite service.
Over the yearsI have installed ATT internet as a backup often at 10/1 to supplement the customer cable (Spectrum) internet which goes out leaving the customer with no service until their problem is resolved.
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Omega
New Member
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2 Messages
4 months ago
I've had Spectrum for many years without any significant problems. AT&T is all-around disappointing. I'm going to certainly share this experience with my network.
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