Get superfast AT&T Fiber internet
JKHeap's profile

New Member

 • 

14 Messages

Tuesday, January 31st, 2023 2:44 PM

UVerse and Internet Equipment

I would like to end my UVerse subscription to cut costs.

I would also like to keep my ATT Fiber Internet connection.

What ATT equipment will I need to keep and what ATT equipment should I replace to start streaming to my Samsung smart TV?

ACE - Expert

 • 

34.3K Messages

1 year ago

You need to keep the Gateway (the BGW320, BGW210 or 5268AC).  You would return--and ignore any e-mail you get telling you to recycle--your DVR and any other settop receiver and their power supplies.  The Gateway may provide enough Wi-Fi signal for you to stream from your TV, or it may not.

New Member

 • 

14 Messages

1 year ago

I have 4 pieces that say "UVerse" on them.

Do I need to return them all since they are UVerse equipment?

-DVR; -WiFi receiver; -Gateway Model 5268AC; -WPS identified as Model VAP2500.

If I keep the Gateway (as said above), can I add equipment \after\ the Gateway to increase signal enough to stream (a nonATT WPS)?

I understand that the ATT fiber signal is proprietary and only ATT provided Gateway works on it.

Can I also cancel my ATT phoneline and still receive the fiber signal?

The fiber-signal in my area come in via the ATT phone bus.

ACE - Expert

 • 

34.3K Messages

1 year ago

Can I also cancel my ATT phoneline and still receive the fiber signal?

Yes

The fiber-signal in my area come in via the ATT phone bus.

Not sure what you mean by this.  Perhaps you are saying you have FTTN and the "fiber signal" is coming in via copper pair telephone wiring?

DVR;

Return

-WiFi receiver;

Return

-Gateway Model 5268AC;

Leave connected as is (except for the wiring to the other three can go)

-WPS identified as Model VAP2500.

Disconnect.  Attempt to return with the DVR and Receiver.  It is likely that The UPS Store or FedEx Office (where you return stuff with your account number) will tell you that they cannot accept it, but things may have changed.  Find out.

You can add an Access Point, Wireless Router or Extender to help with your Wi-Fi signal.  Depending on your choice, you can disable Wi-Fi on the Gateway so that it doesn't interfere with what you buy or leave it on for wider coverage.  Or, depending on your TV, you can perhaps run Ethernet between the Gateway and the TV and not have to worry about Wi-Fi to your TV.

New Member

 • 

14 Messages

1 year ago

Thank you.

Although I understand your instructions, it appears I will need to consult soemone who will help with a hands-on approach so that I don't confuse the process.

Thank-you.

You have been quite helpful.

Jim

ACE - Expert

 • 

27.4K Messages

1 year ago

KEEP the 5268AC

RETURN any equipment attached to a TV:  DVR & all (wireless) receivers

RETURN the VAP2500

As stated, UPS/FedEx may or may not accept the items listed since Uverse TV is being phased out.  If they refuse to take them, hang on to them anyway....at least for awhile.

I'm not sure how much clearer we can be but feel free to ask if you are still confused.

New Member

 • 

14 Messages

1 year ago

Thanks steer.

I'm confused about what I need to do after I get rid of the UVerse equipment to get services to my Samsung (Smart) using the remaining Gateway.

ACE - Expert

 • 

27.4K Messages

1 year ago

Streaming content on a Smart TV has nothing to do with UverseTV service.  It's apples & oranges.

Are you already streaming (Netfix/Prime/Hulu?) on your Smart TV?  If so, nothing will change.

New Member

 • 

14 Messages

1 year ago

I am using the UVerse gateway and WPS to send signal to the TV.

The TV is across the room but can't be connected by cable.

ACE - Expert

 • 

34.3K Messages

1 year ago

As far as the Internet connection:

How far apart are your 5268AC and the Samsung TV?  Could you run a cable between them?

As far as getting access to streaming content"?

Your Samsung TV is a smart TV?  Does it have the App for the streaming services you wish to use?

ACE - Expert

 • 

27.4K Messages

1 year ago

STREAMING = Gateway & SmartTV

UVERSETV = Gateway + WPS + Uverse DVR or receiver

The TV is across the room but can't be connected by cable.

If the TV is a SmartTV, it should connect to your Gateway with a wireless signal unless it's too far away.  If so, you'll have to either run it wired to the gateway or purchase a wi-fi booster.  Have you ever set up the TV for streaming?

(edited)

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.