Shop holiday gifts while you still can - Everyone gets our best deals on any smartphone!
Get superfast AT&T Fiber internet
CatiaDr's profile

New Member


1 Message

Friday, December 2nd, 2022 8:09 PM

Service Interruption

I lose Internet service a few times a day, and sometimes I am in Zoom calls.  I work from home, and am online with customers in some calls, and can't have these interruptions.  I have not experienced this loss of connection on a regular basis with Cox.  Is there something wrong with my fiber, or should I just expect this level of service from the ATT network?  I will have to switch back to cable, if this is the norm for ATT fiber.  I need a software to monitor my outages, so I can supply specifics to ATT.

Community Support


225.7K Messages

1 year ago

We apologize that you are experiencing intermittent internet connection, and we would like to take a closer look, @CatiaDr.


To assist you further, we would like you to join us in a direct message.

You can do this by checking in the DM inbox which is located next to the bell icon.


We are looking forward to working with you to get this resolved.


Latoya, AT&T Community Specialist

Not finding what you're looking for?