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HotIcedCoffee's profile

New Member


1 Message

Monday, May 15th, 2023 4:36 AM

Rapidly blinking white light

I have a BGW320-500 with 600mbps fiber and for the past few days, at random times throughout the day, the white light on the front of my modem/router blinks rapidly for about a minute and then returns to solid white. I lose wifi for a brief moment while it's blinking and all my devices connected to the WiFi disconnect and show no internet service. 

Restarting sometimes delays it from happening for the day but it returns usually the next day or so.

It's a problem because I work from home and I don't want this to be a bigger issue down the line. 



15 Messages

5 months ago

I have been having the same issue for the past 4 weeks, no fix yet

Community Support


221.6K Messages

5 months ago

Glad to help you with your gateway, luismtzr.


We recommend that you use the Troubleshoot & Resolve Tool to run diagnostics on your service. The Tool can pinpoint the cause of the problem and recommend a resolution. You can even schedule a service call directly from the Tool, if necessary.


Let us know if you need further assistance.


Aminah, AT&T Community Specialist

ACE - Professor


5.4K Messages

5 months ago


See the reply above. 

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