Tutor
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3 Messages
Possible to Remove AT&T Router in Fiber Connection and Just Use My Own?
Hello, everyone. New to AT&T. Got Fiber 1000 Mbps. Solid speed, but when the technician came to install it, I asked him if I could use my own router. He said "yeah, of course." Okay. Except he wired the primary OTN connection to his own AT&T router and simply connected my router to the AT&T router via ethernet. In other words, he used his garbage router anyway, and then reduced my Netgear Nighthawk X10 to basically just an ethernet switch.
My Nighthawk is a far superior router, and it has Plex installed on it, with all the right links and hook ups to make a perfect streamable media library throughout my house. It is also linked to my cloud drive which has unlimited storage and has all my media on it, about 30 Terabytes of data. It is all set up perfectly, but everything stutters now that my connected hard drives have to go through my router first, then AT&T's router. It is really irritating.
Customer support does not seem to understand the difference between Fiber and U-verse internet, and they keep telling me that I can simply use my own router instead. It does not work. The fiber cable plugs into an "OTN" port on the AT&T router and I don't know if my router can do that, or if it could, what settings I would need to change. Simply plugging into my router as primary results in no internet, even after rebooting everything. Nor is plugging my equipment into the AT&T router instead of Nighthawk an option - that router does not have the small but really nice to have features and settings that I took a long time to suit my preferences.
Is it possible to have fiber connect to my main router without the need for the AT&T router? If so, what settings would I need to change. Thank you so much.
P.S. I hope I didn't sound pretentious with the description of my router. It is highly overpriced and although it really is the best router I have used, it is not at all worth the money (I didn't buy it). Also I am aware I can set up plex not on routers. But this router is pre-cooked and ready and I would like to use it.
Accepted Solution
Official Solution
ukwildcat4life
Scholar
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117 Messages
4 years ago
Hi there; if you are only using AT&T's internet and not their TV or home phone service there is a way to bypass their Gateway and use your own equipment. I haven't done this myself so do it at your own risk. You will need to visit DSL reports website and navigate to the Uverse forum and search for "bypass hardware list" and look through that. Hope that helps.
As my thoughts has suggested you can use your nighthawk by configuring the AT&T gateway in DMZ plus or IP passthrough mode ( depending on which one they gave you) but do be aware that if you are using the AT&T Pace 5268AC there has been an ongoing issue for about two months where a firmware update causes speeds to be throttled drastically when used in DMZ plus mode. I am currently using their Arris BGW210 and to be honest it works fine for me; I am pulling 700 to 800 Mbps via wifi near the gateway and around 500 plus downstairs and several feet away.
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Omieurhomie1
Tutor
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3 Messages
4 years ago
Is there a non-supported way of not using the ATT gateway? It makes no sense that I have to use a router that delivers much slower wireless speeds than my own router did when I was with spectrum cable. The wired download is the same with both companies, but the wifi speeds have huge differences. I get about 300 mbps down/up from one floor away. I used to get 600 mbps down with spectrum using wifi, from the same spot.
I was assured that I could use my own router before I signed up, and there is no way they thought I meant that I wanted to use two routers, the secondary one being the fastest router available.
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IT_Moose
Associated Member
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248 Messages
4 years ago
There's no way to use your own router in place of the AT&T one. Although I would recommend against using IP passthough or DMZ+ currently, instead, set up the nighthawk as a switch only, disable DHCP on it, and then disable wifi on the AT&T gateway, let the AT&T equipment handle DHCP.
At least until the issues with DMZ+ are figured out, since currently, its been causing slow HSIA speeds
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BrokenClock
Tutor
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2 Messages
4 years ago
You most certainly can bypass the AT&T RG. Lots of people have theirs sitting powered off in a closet somewhere. It just takes a bit of juryrigging. Google is your friend on this one, but you're probably looking for a "dumb switch bypass".
That said, bypassing the RG only takes that one piece out of the picture.
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ry-g78
Contributor
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2 Messages
4 years ago
I'm surprised that AT&T doesn't allow you to do this. I took a look at the suggestions above and those seem to be programmer challenges. I'm just a regular dude to wants to connect my superior mesh network directly to the ONT. I lived in New York and had only a verizon fios gigabyte connection (no phone or tv bundle) and they allowed me to do this and save a few bucks a month for an unnecessary piece of hardware to slow things down.
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Vicenza
New Member
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1 Message
2 years ago
I have had ATT GigaPower for a while however the gateway that was installed was not a fiber gateway. The question I have is the following “did I actually access the full fiber power that I was paying for?”
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dave006
Scholar
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3.7K Messages
2 years ago
If you have GigaPower then you have a Gateway that provides the full speed.
What Gateway do you have?
You can check the speed to your Gateway using this web link or by using the free AT&T Smart Home Manager app on a smartphone.
https://myhomenetwork.att.com/
You will need to provide your AT&T ID and password. This speed test is only started on the web page the actual speed tests runs from the AT&T network to your AT&T Gateway and will show your current speeds.
Dave
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