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mbsimons71's profile

1 Message

Monday, November 20th, 2023 10:12 PM

New Yard Green Box Needed

I need a new box out front. Can anybody give me any info on how to get this replaced and fixed. 

Community Support


224.8K Messages

8 days ago

Hello @mbsimons71, thank you for bringing this to our notice. Let's take a deeper look into this situation to help you further.


We have dedicated team for this, please call them and, they will be happy to assist you. Please visit our website about unburied cables, exposed wires, or downed lines. You will find phone number where you can call and, report your concern.


Please call our customer service department at 800.288.2020 and create the ticket for removing old box. Once you create a ticket, please call our buried wire center at 800.924.9420, and they are available from Monday - Friday, 8 a.m. - 5:45 p.m. EST.


Note: Without creating ticket, buried wire department won't be able to help you.


We hope the information helps!


Thank you for contacting AT&T Community Forum!

Harry, AT&T Community Forum Specialist

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