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yeagomyeggo's profile

New Member

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3 Messages

Wed, May 25, 2022 1:24 AM

Lost Ark not going past character select screen

I'm wondering if it's a bypass issue or port issue? I have IP passthrough set to passthrough with dynamic. I can play other games but not this one

ATTHelp

Community Support

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192.1K Messages

1 m ago

Happy to help you with your game's character selection screen, yeagomyeggo.

 

Try restarting both your router and AT&T gateway, and try the character selection again. You may also want to try uninstalling and reinstalling the game. If this is the only game having this problem, we also suggest reaching out to their support team to make sure this isn't a known issue on their end.

 

Let us know if you need further assistance.

 

Aminah, AT&T Community Specialist

dave006

Scholar

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3K Messages

1 m ago

From your post it would appear that you don't have all the required ports configured on your Router in IP/Passthrough mode.

Double check your Lost Ark game ports are properly mapped for Lost Ark on your third-party router or on your PC if you have it in IP/Passthrough mode.

Dave

New Member

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3 Messages

1 m ago

Thanks all. ATT had to reset some things on there end

tonydi

ACE - Guru

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5K Messages

1 m ago

@yeagomyeggo 

If you know what they did it would be great if you could post it so that in the future others could benefit from your success.

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