New Member
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3 Messages
Lost Ark not going past character select screen
I'm wondering if it's a bypass issue or port issue? I have IP passthrough set to passthrough with dynamic. I can play other games but not this one
New Member
•
3 Messages
I'm wondering if it's a bypass issue or port issue? I have IP passthrough set to passthrough with dynamic. I can play other games but not this one
ATTHelp
Community Support
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192.1K Messages
1 m ago
Happy to help you with your game's character selection screen, yeagomyeggo.
Try restarting both your router and AT&T gateway, and try the character selection again. You may also want to try uninstalling and reinstalling the game. If this is the only game having this problem, we also suggest reaching out to their support team to make sure this isn't a known issue on their end.
Let us know if you need further assistance.
Aminah, AT&T Community Specialist
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dave006
Scholar
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3K Messages
1 m ago
From your post it would appear that you don't have all the required ports configured on your Router in IP/Passthrough mode.
Double check your Lost Ark game ports are properly mapped for Lost Ark on your third-party router or on your PC if you have it in IP/Passthrough mode.
Dave
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yeagomyeggo
New Member
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3 Messages
1 m ago
Thanks all. ATT had to reset some things on there end
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tonydi
ACE - Guru
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5K Messages
1 m ago
@yeagomyeggo
If you know what they did it would be great if you could post it so that in the future others could benefit from your success.
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