Internet shows speeds work well, but doesn't?

Hi There @Zurovax,

We can help with this. 

The best way to work with a 3rd party router behind the AT&T router is IP Passthrough. This forums article will help you step-by-step in the configuration.

Let us know.

Matthew, AT&T Community Specialist

@ATTCares

I have done this and it works fine. My problem is the speeds.

Hi @Zurovax,

We are here to help. Please inform us as to what speeds are you assigned.

We look forward to your response and the opportunity to help you!

Lafayette, AT&T Community Specialist

@ATTCares

The speeds I'm supposed to get for Internet 1000 is around 940. I'm getting around 200-300.

Hello @Zurovax,

When performing a speed-test are you using the AT&T speed-test? if not could you perform a speed-test here and provide us with the results.

Charles, AT&T Community Specialist

@ATTCares

Sorry, this is what I'm getting on the AT&T Speed Test:

Hi @Zurovax,

Your steed test for your internet services, should be tested using only your AT&T equipment gateway and directly hard wired to your router. Are these speed test results a reflection on that?

We look forward to your response.

Lafayette, AT&T Community Specialist

@ATTCares

Yes, everything is directly connected.

@Zurovax

We'll be sending you a Private Message to gather more details and start working toward a resolution.

Be sure to check your Inbox for the message.

Aminah, AT&T Community Specialist

I'm noticing the same issue on my end.  NVG599.  Running speed test while hardwired directly to gateway, my downloads are around 2-300mbps, but upload is 950mbps.