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I keep on getting times out on websites that havent been load prior to connecting.

Everytime I reconnect to my internet or open up a new website my internet takes like 20 seconds to try and reach the website (normal sites like reddit, roblox, game servers, etc) it times out and gives me the default chrome “err_timed_out”. It also kicks me out of games and as a streamer is just not beneficial to my career. I get 400-500mbps download average and 100-150mbps upload average. I have called the line twice and nothing has changed. Ive flushed the dns aswell and disabled/reenabled ipv6.

Please help ty

Responses

ATTHelp

Community Support

•

210.9K Messages

2 months ago

Hi @DavidBangersW, we are here to help.

Can you answer the following questions to help us get started?

Are you running a virus protection software program on your system?Some virus protection may cause a delay in a webpage loading.
Does the issue happen on other computers that are connected via Wi-Fi?
What devices are you using when this happens?
Have your tried to reboot your Wi-Fi gateway?

You may need to clear your browser cache. The cache stores all sorts of temporary internet files, including bits of web pages:

Open your browser.
Tap the 3-dot menu at the bottom of the screen.
Select Settings, then Privacy.
Tap Clear Browsing Data.
Choose Browsing History, Cookies and Site Data, or Cached Images and Files.
Select Clear Browsing Data. You’ll see a pop-up that lets you confirm your selection.

Please reach back out, and let us know if this helps.

Latoya, AT&T Community Specialist

0

DavidBangersW

I keep on getting times out on websites that havent been load prior to connecting.

ATTHelp

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