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Auntie_Lolo's profile

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2 Messages

Monday, November 14th, 2022 8:04 PM

How to change the name & password on an ATT Wi-Fi router

I received a new BSW210-700 router to replace my previous one.  How do I change the name and password of the new router to the ones we used on the original router?  

In the directions it says if I make any changes I have to "ensure that identical changes are made to both radios; otherwise the Wi-Fi optimization feature will be disabled."  So how do I change both the 2.4Ghz and the 5 Ghz wifi radios?

Accepted Solution

Official Solution

Community Support


232.1K Messages

2 years ago

We can provide the steps to change your Wi-Fi name and password, Auntie_Lolo.


Follow the steps in our online guide to change your Wi-Fi name and password through the Smart Home Manager.


When it comes to changing the 2.4GHz and 5GHz radios, you can enable band steering to make sure they have the same network information. We have a guide on our website that will walk you through the process. Go to the section titled Set up your Wi-Fi for band steering.


If you need further assistance, let us know.


Aminah, AT&T Community Specialist

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