Our Community Forum will be shutting down on June 27, 2024. Please visit att.com/support for all your support needs.
Get superfast AT&T Fiber internet
robertl123's profile

1 Message

Monday, November 20th, 2023 3:59 PM

Hardwire Internet Connection

I currently have AT&T Wi-Fi. No problems except for a weak signal in my room. I want to use a hardwire connection to my laptop. In my room, there is a coaxial jack, and a green "broadband" jack. Can I use either of these to connect my laptop to the internet? There is no ethernet output jack. 

Tutor

 • 

474 Messages

7 months ago

Not without some work. WHat do you mean by you have AT&T Wi-Fi?

If you have DSL, the "broadband" jack might be live (but likely not). If it was you could move the your gateway to use that jack. Of course, then you would have weak signals where your gateway used to be. But likely it is not live, as they typically do not run the broadband connection to multiple jacks.

You could buy two MOCA-to-Ethernet adapters and connect one to your gateway and one to the coax in your room. This assumes there is a coax connector near your gateway and the coax wiring is connected throughout your house (and you are not ysing the coax for something else).

You could buy two powerline-to Ethernet adapers and connect one to your gateway aand one to your laptop.

You could invest in a Wi-Fi mesh system and connect that to the gateway and in your residence, as needed.

Former Employee

 • 

22.5K Messages

7 months ago

Can you perform low voltage wiring?

The green broadband jack is some type of wiring, would need to remove the wall plate to determine what, that might be able to be rerouted for use.

You would need cat5e or better to run from the current gateway equipment to the jack in your bedroom. 

An ATT tech charge would be $99 service call PLUS $55 for wiring includes ends and wall plates.

Other options would include hiring a low voltage (LV)  installer, some handyman or electrician who does LV.

ACE - Professor

 • 

5.9K Messages

7 months ago

Buy a long Ethernet cable and run it from the gateway to your room. It won’t be pretty but it will be cheap to do. Did this in the basement of our old house. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.