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New Member

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1 Message

Sat, May 9, 2020 1:19 AM

Had a rep/tech come by the house unprompted

Earlier this evening I had a rep or a tech come by my home to ask about my speeds because they had received calls from people in the area regarding internet service in the area.

Is this something that they will normally do? He had an Att jacket on but something just sitting weird with me about it.

Constructive

Employee

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29.9K Messages

3 years ago

3rd party sales tell them to go away they are authorized retailers but have shady sales tactics

New Member

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3 Messages

3 months ago

I just had an at&t rep/tech come by my house to "fix my WiFi".

I didn't order a repair and my WiFi has been working fine. Was that a scam??

ATTHelp

Community Support

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203.8K Messages

3 months ago

Hi, MizzKitty227, thank you for letting us know about the unscheduled tech visit.

 

It's possible that they had the wrong address, but we have no way of knowing. If you gathered any information such as an employee ID or license plate number, we'd be happy to submit your feedback and look into it.

 

Thank you for visiting the AT&T Community Forums.

 

Aminah, AT&T Community Specialist

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